Watchuseek forum · 2014
He fixed a watch of mine… did not even raise an eyebrow that it was a rare micro-brand… came back slightly better finished and far more accurate.
Horological service record — walk-in bench, Suite 501
“Too old
to fix.”
— the factory’s verdict. Revised at our bench.That is what Seiko said when a customer sent in a 41-year-old watch. It came to our bench instead — and left a couple of weeks later, running. We repair watches on the fifth floor of the Melbourne Tower, downtown Seattle; reviewers put Jerry at over thirty years of this work.
4.9 / 5
Yelp · 182 reviews
4.7 / 5
Google rating
89%
rate us “superior” — Consumers' Checkbook, Top Rating for Quality
<30 min
many repairs, same-day service
Doc 501-A · sheet 02 — operations
Service index §02
Every operation below happens at our bench in Suite 501. Same-day service — many repairs are completed in under 30 minutes. Battery and band jobs are done while you wait.
| Code | Operation | Bench time | Notes |
|---|---|---|---|
| OP-01 | Battery replacement | while you wait | Swapped at the bench while you wait — one reviewer was in and out in under five minutes. |
| OP-02 | Strap repair & band resizing | while you wait | Links added or removed, straps fitted and repaired so the watch sits the way it should. |
| OP-03 | Vintage & mechanical repair | assessed at the counter | Delicate, decades-old pieces and high-precision mechanical movements, handled with patience. |
| OP-04 | Complete overhauls | assessed at the counter | Full disassembly, cleaning, and tuning to bring a tired movement back to time. |
| OP-05 | Chronograph servicing | assessed at the counter | Complex parts replacement and tuning for chronographs and complicated calibers. |
| OP-06 | Water-resistance seal testing | assessed at the counter | Seal testing and watch cleaning — verified services on our Yelp listing. |
Credit cards accepted.· Mon–Fri 9–5, Melbourne Tower, Suite 501
Doc 501-A · sheet 03 — case record
Case record §03
Our name travels by word of mouth, and some of it is on the public record — collector forums, review pages. Each entry below is quoted verbatim and dated, oldest first.
WristSushi forum · 2020
Jerry has serviced/repaired many of my Seiko and Bulova vintage watches, and he is able to get vintage seiko parts as well — he also works on omega, rolex, etc.
Google review, January 2024
I was more than happy to learn that Jerry was actually trained by SEIKO and familiar with this type of watch. Apart the repair of the mainspring the watch got a complete overhaul service and is now like new.
A customer's account, quoted as written — not a credential we claim.
Yelp review, May 2025 (41-year-old Seiko)
I had previously sent it to Seiko, and they sent it back saying it was too old to fix. I then sent it to Jerry's — he fixed it in a couple of weeks for a very, very reasonable price.
The watch in our headline.
Yelp review, Aug 2025
Picking up a family heirloom — my grandfather's pocket watch that I believe was his grandfather's. Cleaned and repaired. Thank you Jerry!
Yelp review, May 2026
Jerry has tuned up both of my 1980s vintage mechanical Seiko dive watches. Both keep better time now than when I first bought them.
Doc 501-A · sheet 04 — finding us
Fifth floor, on your left.
Melbourne Tower — a 10-story reinforced-concrete office building completed in 1927 by Seattle architects Lawton & Moldenhour, built in a U-shape so every office draws daylight from a central courtyard.
Our door is Suite 501. A customer gives better directions than we could:
The place is pretty easy to find, just take the elevator to the 5th floor, and the place is right there on your left.
Yelp review, as published
Melbourne Tower, 1511 3rd Ave, Suite 501
Seattle, WA 98101
(206) 467-9360
Hours
Monday – Friday, 9:00 am – 5:00 pm
Closed Saturday & Sunday
Address
Melbourne Tower, 1511 3rd Ave, Suite 501
Seattle, WA 98101
Credit cards accepted